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🚀 Quickstart

Connect to Zendesk with Nango and see data flow in 2 minutes.
1

Create an integration

In Nango (free signup), go to Integrations -> Configure New Integration -> Zendesk.
2

Authorize Zendesk

Go to Connections -> Add Test Connection -> Authorize, then log in to Zendesk. Later, you’ll let your users do the same directly from your app.
3

Call the Zendesk API

Let’s make your first request to the Zendesk API (fetch a list of tickets). Replace the placeholders below with your secret key, integration ID, and connection ID:
curl "https://api.nango.dev/proxy/api/v2/search?query=type:ticket&per_page=10" \
  -H "Authorization: Bearer <NANGO-SECRET-KEY>" \
  -H "Provider-Config-Key: <INTEGRATION-ID>" \
  -H "Connection-Id: <CONNECTION-ID>"
Or fetch credentials dynamically via the Node SDK or API.✅ You’re connected! Check the Logs tab in Nango to inspect requests.
4

Implement Nango in your app

Follow our Auth implementation guide to integrate Nango in your app.To obtain your own production credentials, follow the setup guide linked below.

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📚 Zendesk Integration Guides

Nango maintained guides for common use cases. Official docs: Zendesk API documentation

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🧩 Pre-built syncs & actions for Zendesk

Enable them in your dashboard. Extend and customize to fit your needs.

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Categories

Function nameDescriptionTypeSource code
create-categoryCreate a category within the help centerAction🔗 Github
categoriesFetches a list of help center categoriesSync🔗 Github

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Sections

Function nameDescriptionTypeSource code
create-sectionCreate a section within a category in the help centerAction🔗 Github
sectionsFetches a list of sections in Help center from ZendeskSync🔗 Github

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Tickets

Function nameDescriptionTypeSource code
create-ticketCreate a Zendesk ticketAction🔗 Github
ticketsFetches a list of tickets from ZendeskSync🔗 Github

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Users

Function nameDescriptionTypeSource code
create-userCreate an admin or agent user in Zendesk. Defaults to agent if a role is not providedAction🔗 Github
delete-userDelete a user in ZendeskAction🔗 Github

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Others

Function nameDescriptionTypeSource code
fetch-articleFetch a single full help center articleAction🔗 Github
fetch-articlesFetch all help center articles metadataAction🔗 Github
search-ticketsAn action that performs a search for tickets in Zendesk based on the specified filter. It can take up to a few minutes for new tickets and users to be indexed for search. If new resources don’t appear in your search results, wait a few minutes and try again.Action🔗 Github
articlesFetches a list of articles in Help center from ZendeskSync🔗 Github
usersFetches a list of admin or agent users from ZendeskSync🔗 Github